Terms & Conditions - Kit & Caboodle Kids Party Kits
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Terms & Conditions

  • Shipping and Delivery
  • Returns
  • Ordering
  • General Terms
  • Privacy and Security
  • Cookie Policy
  • Health and Safety

 

Welcome to the Kit & Caboodle website. We hope you enjoy looking at our fun party products. Now, here comes the boring but essential bit. If you continue to browse and place an order on this website you are accepting the following terms and conditions of use, which together with our privacy policy govern ‘Kit & Caboodle Parties Ltd.’s’ relationship with you in relation to this website. When you purchase from Kit & Caboodle Parties Ltd. you enter into a contract and these terms detail our responsibilities to you.

The term ‘Kit & Caboodle’ or ‘us’ or ‘we’ refers to the owner of the website. Kit & Caboodle Parties Ltd. Kit & Caboodle Parties

trades as a Limited Company. The term ‘you’ refers to the user or viewer of our website.

 

Shipping and Delivery

We are very pleased to offer FREE delivery to all UK mainland addresses, on all orders of over £50. Orders that are under £50 will be charged a shipping rate of £4.95. Availability permitting, orders will be dispatched for delivery within the stated time frame. Standard delivery times are 3 to 5 working days after ordering, however you should allow 5 working days from when you receive the dispatch email.

We offer FREE delivery to the Republic of Ireland on all orders over £100. All orders under £100 will be charged a shipping rate of £15. Standard delivery times to the Republic of Ireland are 4 to 7 working days after ordering however you should allow 7 working days fro when you receive the dispatch email.

No items are dispatched during weekends and bank holidays. If you order on a Friday, Saturday or Sunday, your order will be dispatched the following Monday. If you order on a bank holiday, your order will be dispatched the next working day. The dispatch of goods constitutes our duty of fulfilling the contract. If you have a query about an order you have not received yet please contact us on hello@kitcaboodle.co.uk.

We must be notified of an undelivered item within 30 days of ordering. After 30 days, we cannot replace or refund items. Kit & Caboodle Parties Ltd. shall not be liable in

any way for any loss or damage arising directly or indirectly from the delivery of goods being delayed or prevented or for any other reason beyond our control including the acts of any third parties.

 

Returns

We believe that you will be delighted with your products but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these terms do not affect your statutory rights.

We do advise you to check goods upon arrival. If for any reason you need to return a product, rest assured you have 30 days from the date of dispatch to do so. We only ask that you contact us as soon as possible and that goods are returned unused, and in original unopened packaging. We are happy to offer exchange or full refund (less packaging and delivery costs if applicable) to the original payment method.  Please note that while we are happy to replace individual items in a party kit if they are damaged or faulty, we can not replace undamaged individual items within the kit. We are however, happy to offer a full refund or exchange for the entire kit, if that is what you would like.

If you wish to return an item please notify us immediately via email at hello@kitcaboodle.co.uk and include the following information:

  • Customer name
  • Customer Address
  • Contact telephone number/email address
  • Order number

We will respond to all return requests as soon as practically possible. We aim to reply to all messages within 48 hours of their receipt, excluding weekends and bank holidays.

You will be responsible for the returned Products until they reach us. Please obtain a certificate of posting (free of charge from the post office) as proof in the unlikely event that the item goes astray. We are not able to cover or refund return postage costs. No liability can be accepted for costs caused by late deliveries, or for any other reason.

 

Ordering

To make a purchase simply complete our easy checkout process. If you have registered your details with us previously you will be asked to log-in, if not you can create an account or if you’d prefer you can make a purchase without having to register with us. You will be guided through the checkout and asked to input your data to complete the transaction. All payment is made in GBP (British Pound Sterling).

After placing your order, we will send you an order confirmation email; this is to advise you that we have received your order request. When your order is ready to ship, we will then send you a dispatch confirmation email. It’s at this point that we accept your order and the contract is formed. We will contact you by e-mail or telephone regarding any delivery delays or issues. We reserve the right to decline your order, if that’s the case we will contact you if we require further information or we are unable to fulfill your order for any reason. We reserve the right to amend the price of any item or to substitute an item in the kit at any time, regardless if an order exists for the kit.

 

General Terms

This website and its content is copyright of Kit & Caboodle Parties Ltd. All rights reserved. This website contains material which is owned by or licensed to us. This material

includes, but is not limited to, the design, layout, look, appearance, images and graphics. Images used on this website may depict products that we do not sell and are used as photographic props. Some images may be used for illustration purposes only. Downloadable invitations and printables are designed and created by Kit & Caboodle Parties Ltd. and are for personal use only and are protected by copyright law which restricts any third party reproduction without permission. Any redistribution or reproduction of part or all of the contents in any form is strictly prohibited. You may not, except with our expressed written permission, distribute or commercially exploit the content.

While we endeavour to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Kit & Caboodle Parties Ltd. will not be responsible for any errors or omissions or for the results arising from the use of such information. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

While Kit & Caboodle Parties Ltd. take all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. Furthermore, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Kit & Caboodle Parties Ltd.’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

 

Privacy & Security

We take the privacy of our customers very seriously and are committed to ensuring that your privacy is protected at all times. When registering for an account or during the checkout process you will be asked to provide certain information; contact details, billing address, delivery address etc. This information will enable us to effectively process your order and manage your account.  By ordering from us you are agreeing to sign up to our mailing list. We will send you periodic emails about new products, theme launches, special offers and party tips. If you no longer wish to receive our newsletter you may opt-out at any time. If you choose not to sign up to our newsletter the only emails that we will send you will be essential order related emails (order confirmation & dispatch notifications or if there is an issue with your order). We do not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law to do so.

Our customers’ security is our main priority and for your peace of mind we have taken every possible precaution to ensure your personal information is protected. We use the latest encryption technology (which is the industry standard security protocol). Our Secure Sockets Layer (SSL) technology encrypts all of your personal information into bits of code that are then securely transmitted over the Internet.

 

Cookie Policy

Cookies are short pieces of data that are sent to your computer when you visit a website. Our cookies do not contain any personal information about you. Cookies allow us to personalise your experience and provide you with better service.

We may also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Basket or receiving personalised recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website

 

Health and Safety

Kit & Caboodle’s party kits are not intended for children under 3 years old. Keep all party supplies out of the reach of children until intended use and ensure use is supervised. Adult supervision is required for all party activities. WARNING: items in our kits may contain small parts. Small parts are a potential choking hazard.

  • Toys: All the toys included in Kit & Caboodle’s party kits comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain any packaging for future reference. Toys are not suitable for children under 3 years old.
  • Activities: All games and activities and ideas for games suggested in the party kits are suggestions only and if you undertake them it is at your own discretion and risk. Games are not intended for children under 3 years old. Some activities may contain small parts that are potential choking hazards. All games and activities require adult supervision.
  • Water Beads: Water beads are not intended for children under 3 years old. While water beads are non-toxic they should not be swallowed. Adult supervision required. WARNING: water beads are a potential choking hazard.
  • Balloons: Adults should inflate balloons and supervise their use. WARNING: CHOKING HAZARD. Children can choke or suffocate on uninflated or broken balloons. Keep uninflated balloons from children. Discard broken balloons at once. To avoid injury, do not allow children to pop balloons near eyes. MADE FROM NATURAL RUBBER LATEX, which may cause allergies. Use a balloon pump to inflate the balloons. Do not overinflate.
  • Cake Kits: Warning: take care with flammable items near lit candles.
  • Dressing Up Items: please ensure all dressing up items are used as intended.
  • Pass the parcels: Pass the parcels are not intended for children under 3 years. May contain small parts which pose a potential choking hazard.
  • Chocolate Products – Whilst every care has been taken these products may contain traces of nuts.
  • Confectionery – All the sweets in Kit & Caboodle’s party kits are not recommended for children under 3 years, unless otherwise stated. Adult supervision is recommended for all of our sweets when being consumed by a child. WARNING: Sweets are a potential choking hazard.

 

 

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